3-Piece Spice Container Set with Lids, Spoons & Tray

Order Processing

• Orders are processed within 1–2 business days after payment is confirmed.
• Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

We offer Standard Shipping with an estimated delivery time of 3–5 business days for most destinations within the contiguous United States.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Shipping Coverage

We currently ship only within the contiguous United States (48 states).

We do not ship to:

• Alaska (AK)
• Hawaii (HI)
• Puerto Rico (PR)
• Guam (GU)
• U.S. Virgin Islands (VI)
• American Samoa (AS)
• Northern Mariana Islands (MP)
• APO/FPO/DPO military addresses
• International destinations

Orders placed with shipping addresses in these locations may be canceled and refunded.

Shipping Charges

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

Tracking Your Order

A tracking number will be provided via email once your order has been dispatched. Customers can use the tracking information to monitor the delivery status.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. CHA CHING LLC is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

CHA CHING LLC
Email: chachingdeal@gmail.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at chachingdeal@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at chachingdeal@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at chachingdeal@gmail.com.